Shipment will be done done within 7 (seven) working days after receipt of your payment.
Shipping costs include postage and packaging. Insurance is offered upon request, with a fair increase of the total amount.
Every further item you'll purchase in addition to the first one won't involve increasing the total shipping costs: therefore, shipping will be free from the second item on. When combined shipping will include items of different size and weight, shipping costs will amount to the shipping cost for the widest item.
We offer free shipping on orders over € 99. Also, you can always complete your purchase at our office, by prior arrangement.
Delivery of items purchased on our website will be done only by Registered Mail, or SDA Express Courier for oversized purchases. Different ways of shipment (e.g. FedEx) are also available upon request: in that case, shipping costs will undergo some changes, depending on the kind of service the customer has chosen.
Delivery by Priority Mail is not guaranteed; packages shipped this way will travel at the customer's own risk.
When you'll receive your purchases, you can ask for change or return with the refund of the sale price (except for the shipping costs).
If you'll check your purchases out and find them in a different shape than described on our website, we'll refund you the total amount inclusive of the shipping costs and of the costs for the item's return.
You may exercise your right of withdrawal within 10 (ten) working days from the date you'll receive your consignment. You must return your item shipping it to the following address:
Via Bernardo Davanzati 49
We heartily recommend return by Registered Mail. For items otherwise returned ICharta Ltd won't take losses or damages upon itself; accordingly, we won't be able to refund you.